The Diplomat Restaurant is looking to hire one hostess to join their team. If you’re looking for a job that is all about a down-to-earth, good vibes, good times and great food, then we have a job for you. We are a hardworking group of people dedicated to serving the best experience for our guests. Join us and see how being yourself can take your career to exciting new places.
The job is located at the following address: 253 Woodstock Road, Fredericton, NB, E3B 2H6.
Title of the position: Restaurant Hostess – NOC 64300
Number of positions available: one.
Term of employment: 35h to 40h per week – full time – permanent position.
Language: English.
Wage: C$14.75 per hour.
Benefits: Extended Health and Dental benefits will be offered after 6 months of continuous employment.
Employment Groups: Students, Youth, Visible Minorities, persons with disabilities, Indigenous People, Newcomers to Canada, Apprentices.
Job Duties
• Follow the standards and procedures
• Verify the seating section
• Inquire about the daily specials
• Inquire about any ongoing promotion
• Verify the reservations for the day and prepare the tables
• Pass on all the comments or suggestions from the guests to the Manager
• Know the menu thoroughly (specials and promotions)
• Advise the guest on the available choices
• Be attentive and available to the needs of the guests
• Responsible for complete satisfaction of the guests, from the moment they arrive to their departure
• Observe and react to all situations involving the dissatisfaction of a guest
• Responsible for the “take-out” orders
• Process takeout payments
• At the request of the servers, refill coffees and glasses of water
• Run drinks and food
• Fill ice wells
• Follow all procedures set forth in the employee handbook.
• Report all equipment problems to the Manager on duty.
• Ensure productivity and cleanliness.
• Scheduling is done based on business levels. This position shifts include weekday, weekends and holidays as well as early and late shifts to ensure appropriate staffing levels to meet our demands.
• Because of this, last minute scheduling changes may occur. Scheduled end times are never guaranteed
• and are based on business levels. It is your responsibility to ensure you are aware of any schedule changes.
• Ensure the productivity during their shift is such that the workload of those who are next on duty is not negatively impacted through lack of efficiency, attention to detail, or effective time management.
• Put your best foot forward! The attitude you carry will impact what kind of dining experience our guests have, be bright, positive, prepared, efficient and curious.
• Be mindful of reading your guests, knowing which want to have a conversation and those who are looking for a more private experience. Be genuine, engage with your guests and be sure to listen attentively. Communication is key if guests bring any concerns to your attention, be sure to share this information with the Manager on duty. Empower yourself to correct any concerns with your guests.
• Ensure chemicals are safely and properly used by following recommended application methods and dilution as per Dept. of Health inspection standards.
• Other duties as assigned
Requirements
• 1 year experience in a similar position.
• High School Diploma.
• Familiar with industry best practices.
• Basic written and verbal communication skills.
• Organizational skills.
• Accuracy and speed in executing tasks.
• Ability to work as a team member.
• Follow direction and instructions.
If you are interested in applying for this opportunity, please feel free to stop by our restaurant at 253 Woodstock Road, Fredericton, NB, E3B 2H6 or to send us your resume at office@bellahospitality.ca
We are looking forward to hearing from you!
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